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yeow_km
Beginner

Adding additional musicprompt in UCCX

I currently have 9 musicprmpt in the UCCX system to play 9 MOH recording.

I have user request to add another MOH into the system.

but there is no more option for me to add.

do I have to change the script in order to add another MOH?

my vendor is treating this as a change request which is chargable for a fee to make the changes. 

 

 

2 REPLIES 2
yeow_km
Beginner

i added another prompt variable, is that all that is required?

Prompt Name - PromptMusic10

Type - Prompt

Value - MOH.wav 

Attributes - Parameter 

Hi, can you post the script?

FYI there is a call center section in this forum ;-)

G.

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