Hi,
I am Ashley and I cannot change the settings for a DN
Multiple Call/Call Waiting Settings on Device SEP70CA9B5C6D90
Maximum Number of Calls and Busy Triggers per Line are: | |
Maximum Number of Calls | 2 |
Busy Trigger | 1 |
As a result, the phone appears as busy when making a second call when phone is already on a call.
The cm version is
System version: 8.5.1.10000-26
The phone firmware version is
SCCP69xx.9-3-1-3-ES5
We want to set th busy trigger to 2 at least.
The alternative solution of a second dn and another route partition is not viable.
Your help will be much appreciated.
Thanks
Ashley
已解决! 转到解答。
Hi Ashley,
I hate to be the bearer of bad new here, but you would need to be
at a minimum CUCM version of 8.6(1) to support Multiple Calls per
Line on the 6941 for SCCP
Cheers!
Rob
"And if I should fall behind
Wait for me" - Springsteen
Hi Ashley,
I hate to be the bearer of bad new here, but you would need to be
at a minimum CUCM version of 8.6(1) to support Multiple Calls per
Line on the 6941 for SCCP
Cheers!
Rob
"And if I should fall behind
Wait for me" - Springsteen
Thanks Rob for the update.
I will wait till the 8.6 gets stable. Hearing a lot of issues on that
Hi Ashley,
You are most welcome
I can understand the hesitation in upgrading at this point
just for this feature. makes sense!
If you need multiple calls on a single DN try this method. You don't need to use
any extra DN's and some users prefer this setup
This document shows how to use Partitions and Calling Search Spaces to configure multiple lines on one phone with the same DN. It is assumed that the user wants all incoming calls to start on line 1 and forward to subsequent lines if line 1 is busy.
Configuring a Single Dialed Number on Multiple Lines
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009409c.shtml
Cheers!
Rob
"And if I should fall behind
Wait for me" - Springsteen