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Cisco Unity Express Envelop Information

Hello Everyone,

Looking for a little assistance on a lingering issue, we have a mailbox that is linked to an extension number as well as a DID. When a call comes in on the DID (E164 number in the config) the envelope plays the extension number as the caller ID information rather than the original caller ID. Been Googling for some time and could be that I am just not looking for the right thing.

Thanks everyone

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