Unified Communications Infrastructure

Resolved! IP Phone 8841 registration

I did configuration to 2911 router as CME 10.5 and downloaded a firmware of IP Phone 8841 SIP and completed configuration but the phone is showing always (Phone is registering) on screen. Can anyone help me , I didn't install cme full 10.5 .tar . Is ...

Display Calling Party Transformation as name

Hi all, Lets say there is calling party transformation happens for inbound calls. 0553331111(mobile) calls to 0228082331(DID) and call is pickup up by 2331 DN. I have done Calling Party Transformation 0553331111 to be shown just 1111. But here is t...

Error Logging into RTMT

When I connect to RTMT on a 10.5.2 cluster I'm getting this message: unable to restore configuration! host name in the configuration is not defined in the DB! DB replication seems to be fine between the 2 nodes and I'm able to get information suc...

Resolved! CUCM blocks anonymous calls

Hello, I have implemented incoming call block filterin based on ANI in cucm. But unexpetedly it also block anonymous calls, although I have added "blank" translation patterns. I could not find pattern to match anonymous calls, as I guess it is reac...

Cisco ICM Script

Dears, i have a call waiting in queue at the ICM script and a media is playing to this caller while waiting in queue using "Run External Script". while playing the media the caller hangs up and the status turns into abort. How can i handle this tr...

Jabber: compatible with Windows Accessibility features including Narrator, Magnifier and High Contrast mode

Hi Guys, I have a question about Cisco Jabber which I'm struggling to find an answer to, do you know if Jabber is compatible with Windows Accessibility features including Narrator, Magnifier and High Contrast mode? Regards, Tibor

cucm , cup , uccx , unity backup restore condition?

when restoring backup to a voice server , is there a certain fields that need to be matched first before a backup can be accepted and restored like: -original backup ip address -original backup dns -original backup ntp -original backup hostname if so...

E.164 + Numbers - 5 Digits dialing

Environment: E.164 dial plan for whole company. Configuration Details: CallManagerFull E.164 Directory NumberTranslation pattern for 5 Digit internal dialing."Calling Party Transformation Patterns" to send only caller 5 Digit number for internal call...

Jabber users authenticated by two different AD

Hello, Our company will create for some of its users a new Microsoft AD domain, totally separate from the current one. Is it possible to authenticate some of my Jabber users (residing in the same CUCM cluster) to this new AD group ? Thanks.

Unity Bulk User Delete Informix Error

Hi, I'm getting an error when running the Bulk User Delete Tool on Cisco Unity 11.xThe error seems to occur when running the tool to clear messages from mail boxes. About hlaf way through the process the follow error occurs:ERROR [HY000] [Informix...

RTMT | CUCM email notification when backup completes not working

Hello All, I would like your support with troubleshooting the following issue; I would like that an email notification to send everytime cucm completes or fails the backup process; I did configure it just like it was told here: https://communit...

Expressway MRA setup for multiple CM clusters behind SME

I am trying to figure out how to deploy MRA in the following scenario for an ITC that hosts CM services for customers:Single cluster of Expressway Core and Edge (X8.6.1)Session Manager Edition (SME) (10.5.2 SU2A)3 CUCM leaf clusters (10.5.2 SU2A) ...

AC username clash with LDAP username!

We have Cisco Call Manager CM 11.5.1.11900-26 and have it linked to our LDAP (Active Directory) to create new users. We have an issue with having the LDAP username to be the same as the one for AC 11.0.3.2604! When a username on LDAP is first.lastnam...

Resolved! Implementing New Extensions

Hi Everyone A friend of mine just took a job at a loan comany and he has been tasked with redoing the dial plan. Currenly the locations are using 4 digit, 5 digit and 6 digit extensions. The management wants everyone to be on the same dial plan and m...

Which logs in CUC need to collect for analysing call handler call flow.

i just want to analyze the call flow messages like Call Manager logs in Cisco unity connection Voice mail server. Could you please let us know which logs i need to collect. For example:: if a call came from call manager to Direct rule and then trans...

Unified Communications Infrastructure

Forum Posts

Resolved! IP Phone 8841 registration

Display Calling Party Transformation as name

Error Logging into RTMT

Resolved! CUCM blocks anonymous calls

Cisco ICM Script

Jabber: compatible with Windows Accessibility features including Narrator, Magnifier and High Contrast mode

cucm , cup , uccx , unity backup restore condition?

E.164 + Numbers - 5 Digits dialing

Jabber users authenticated by two different AD

Unity Bulk User Delete Informix Error

RTMT | CUCM email notification when backup completes not working

Expressway MRA setup for multiple CM clusters behind SME

AC username clash with LDAP username!

Resolved! Implementing New Extensions

Which logs in CUC need to collect for analysing call handler call flow.

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