CUPS cannot find the Microsoft RCC setting

[samhopealpha]

Hi all,

I am using the CUPS 8.5.1.10000-35

according to the "Confiiguring Cisco Unified Presence Release 8.0, 8.5 and 8.6 with Microsoft OCS for MOC Call Control", (http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/integration_notes/IntegrationNoteOCS_CUP80_85_86_MOCCallControl.html
)

in section "Configuring the CTI Connections on Cisco Unified Presence", step 1

I have to select Cisco Unified Presence Administration > Application > Microsoft RCC > Settings

However, I cannot find this menu option, is there anything wrong with my CUPS??

Thanks
Sam

[Aaron Harrison · Accepted solution]

Hi

There's something wrong with Cisco that makes them keep changing the name of the menus.

This one is called 'Desk Phone Control' in your version I think, but it's in the same place.

Regards

Aaron