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benbollinger
Explorer

Ldap import in Unity Connection 8.5

We imported users from our active directory into the defaultusertemplate and cos,  but now we don't know what the PIN is.  Where is that value set,  and what is the default?   If there's not  a way to find out is there a way to batch edit?

4 REPLIES 4
Rob Huffman
Hall of Fame Community Legend

Hi Ben,

If you want all users to have the same default PIN this can be done via Bulk Edit

Tools> Bulk Edit Utility> Users with Voicemail> Accounts and Passwords

If you want custom/individual PIN's set use;

Bulk Password Edit

http://www.ciscounitytools.com/Applications/CxN/BulkPasswordEdit/BulkPasswordEdit.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

When you LDAP integrate where do the PIN's come from?

Rob Huffman
Hall of Fame Community Legend

Hi ben,

If you are just importing from and not authenticating against LDAP, then the PIN comes

from the Connection Template you used to build the users;

Note that no passwords or PINs are copied from the LDAP directory to the Connection database. If

you want Connection users to authenticate against the LDAP directory, see the “LDAP

Authentication” section on page 9-7.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/design/guide/8xcucdg040.html

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

Just to add to Rob's answers, the phone password (or PIN, which is used when accessing via the telephone interface) is always managed/authenticated against the Unity Connection database.  LDAP authentication is only applicable for web applications such as PCA, Web Inbox, etc.  You can update user PINs in bulk as Rob noted above and you can also establish a default credential that will apply when you create new users.  This is applied within the User Templates but note that templates are only used when creating users (i.e., if you change template values it does not propagate to any existing users).

Hailey

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