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Jason Aarons
Frequent Contributor

Message Store Manager utility for Unity Connection 8.5?

Is there a tool I can peep into subscriber mailboxes/delete messages like Message Store Monitor but for Unity Connection 8.5 ?

I need to look at Unity/Unity Connection reporting in web/sa and cuadmin showing subscriber how many messages, mailbox size, last accessed for both Unity 4.2 and UCXN 8.5.

5 REPLIES 5
Rob Huffman
Hall of Fame Community Legend

Hi Jason,

To find out the info for Number of Messages etc. you can use the Connection

User data Dump from the great Unity Tools

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/UserDataDump.html

and then to delete messages;

From Master Lindborg

"For Unity Connection (where we store messaged in our own database) you can use the Bulk USer Delete tool

(which includes a mailbox reset function that lets you optionally remove all messages for selected users if you like)"

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob

Can you tell me where to find the tool that Jason was asking about if I have a Unity 7.x server?

Rob Huffman
Hall of Fame Community Legend

Thanks Rob. One other question. I see that Unity 7.x is supported. Is it supported if I'm integrated with Exchange 2010?

Rob Huffman
Hall of Fame Community Legend

Hi Brian,

I don't believe the MSM Tool is supported here I haven't seen any updates since Scott

posted this good note;

https://supportforums.cisco.com/message/3273842#3273842

Cheers!

Rob

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