Prime Assurance

[jszapipes]

Recently we implemented Prime Assurance to actively monitor our end devices. Since then we found that Prime is editing our router configs, specifically an SNMP statement. It appears it is appending "Testing Contact" after each attempt to contact the device. Does anyone know how I can prevent Prime from making changes to my router configs without deleting the device and excluding it from inventory updates? Your help is much appreciated. Here is the specific entry that is being edited by Prime....

snmp-server contact DGSEN-PS20001-1533MTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting ContactTesting Contact

Regards,

JP

[Eric L]

For PCA we recommend you only use a Read-Only (RO) community string. If you're using a RW string, update it to RO and see if the changes are still being made.