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704
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Query for users with control over a CTI route point

Mike Elliott
Level 1
Level 1

I have a few CTI route points that I need to make changes to.  Is there an easy way to query Call Manager 11.5 to find out who has control over these devices?

1 Accepted Solution

Accepted Solutions

Mike_Brezicky
Cisco Employee
Cisco Employee
If there are not that many CTI Route points to change, the easiest option is to open the Route Point and select Dependency Records under Related Links. It will show you all device and user associations with that RP.

View solution in original post

2 Replies 2

Mike_Brezicky
Cisco Employee
Cisco Employee
If there are not that many CTI Route points to change, the easiest option is to open the Route Point and select Dependency Records under Related Links. It will show you all device and user associations with that RP.

That did the trick! Thank you!