I've used multiple call UCM-compatable recording solutions and have been very happy with most (especially TelRex). However, they are all fairly expensive and a little complicated. I'm looking for a solution that will allow a phone user to hit a button to record a conversation, then receive that call at the end of the call. That's it. Simple (and cheap).
Anything out there?
Cisco CR provides a free start stop applet to control the recording
Keep in mind even with the CM start stop feature you still need to invest in a recording solution. Native call recording doesn't seem mean it is built into ccm
One still needs to send the recording streams to another server/product
Is it a 'recording solution' or just a server with space to store the files recorded via UCM, when using the 9.0 new freature?
I know that Cisco Compliance Recording isnt free by any means,
Sorry for the dumb question. I didnt get the details of the new feature yet.
Its neither it's just a soft key to start stop that's all, something that has existed with Cisco CR for a while
Cr isn't free for sure or for that matter any robust recording solution but the applet is free is what I was alluding to
If you have Unity/Unity Connection you could use Live Record. If the user is configured to have their voicemails delivered into e-mail it would deliver the message to the user's email upon call completion, but it isn't 1-button (you have to conference in the live record number).