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System Call Handler vs User

ALIAOF_
Level 6
Level 6

So have a situation where we created a user with an extension of 3333.  Under in put settings we picked to press 9 which will take you to greetings admin.  However I am unable to log into it.  Instead I get an error that you are not listed as the owner of any call handler.  I tried to use 3333 as the user ID and my own personal extension as well.

So next I ended up creating a System Call Handler and then I assigned myself as one of the owner under Call Handler Owner.  Now I am able to remotely change the greetings and stuff.  However I don't see the capability where I can put an email address so that when users leave voicemail I get it in my email.  Is it possible to accomplish that with System Call Handler?

Thank you

1 Reply 1

zdesignstudio
Level 4
Level 4

The greetings administrator is for Call Handlers only and not user account greetings. By default for this user 3333 account, you would press * to bypass the greeting. It will then ask you for the pin of the 3333 user account then press #. Once you press # you will be in the user account settings for the account where you can record greetings, enable alternate greeting, etc. just like your own personal voicemail account.

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