Time Of Day routing in cucm11.0

[Mohammad Ramadan A.Hafiez]

Hello,

     Due to recent COVID-19 global pandemic, We hade to make some changes in our service temporarly and that include our callmanager related services.

I need to use partition and call search space for controlling calls to a trigger that is reachable by our customers outside the company.

I have configured a translation pattern "same used pattern for the new nonworking hours in a new time based partition".

the partition availability is controlled by time schedule that contrains the time periods.

I have configured it but not all time periods match, mostly overlapping interval issue.

I need to have this times configured in form of periods that activates "match" the new partition: 

 for the days 24 March to 7 April with this time settings:

  Sunday to Thursday as 00:00 to 09:00 and 15:00 24:00

  Friday and Saturday, 00:00 to 24:00 "whole day" .

How to configure the time periods to fullfil partition match within this mentioned time settings above.

[Jaime Valencia]

If you have CUC, it would be easier to handle that with a standard/closed greeting configuration and schedules.

[Mohammad Ramadan A.Hafiez]

Hi, 

Thanx for the response but unfortunately no cuc. So I have to use this method which I used to it but this time it's not going well with me. 

[Mohammad Ramadan A.Hafiez]

Com'n pple, am trying to know the tod periods rules to avoid any overlapping that stop my scenario from working correctly. Any help?