Unable to route call through e2e - callflow -> jabber-cm-cube-cm-cipc

mandyboy1234 · ‎12-27-2021

Hello Folks,

Would appreciate any help with this virtual lab environment

pasted running config along with the debug output............please scroll down

i am doubting the topology network(vmware) itself

csra(conf-serv-sip)#
csra(conf-serv-sip)#do sh deb
IOSXE Conditional Debug Configs:

Conditional Debug Global State: Stop

IOSXE Packet Tracing Configs:

Packet Infra debugs:

Ip Address Port
------------------------------------------------------|----------

CCAPI:
debug voip ccapi inout is ON (filter is OFF)
CCSIP SPI: SIP Call Statistics tracing is enabled (filter is OFF)

csra(conf-serv-sip)#
Dec 27 10:55:50.226: //-1/8E2D88000000/CCAPI/cc_api_display_ie_subfields:
cc_api_call_setup_ind_common:
cisco-username=4082022001
----- ccCallInfo IE subfields -----
cisco-ani=4082022001
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=911
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Dec 27 10:55:50.228: //-1/8E2D88000000/CCAPI/cc_api_call_setup_ind_common:
Interface=0x7F6351CD0950, Call Info(
Calling Number=4082022001,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=911(TON=Unknown, NPI=Unknown),
Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,
Incoming Dial-peer=911, Progress Indication=NULL(0), Calling IE Present=TRUE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=142
Dec 27 10:55:50.228: //-1/8E2D88000000/CCAPI/ccCheckClipClir:
In: Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Dec 27 10:55:50.228: //-1/8E2D88000000/CCAPI/ccCheckClipClir:
Out: Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Dec 27 10:55:50.228: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.228: :cc_get_feature_vsa malloc success
Dec 27 10:55:50.228: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.228: cc_get_feature_vsa count is 1
Dec 27 10:55:50.228: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.228: :FEATURE_VSA attributes are: feature_name:0,feature_time:140064611850476,feature_id:23
Dec 27 10:55:50.228: //142/8E2D88000000/CCAPI/cc_api_call_setup_ind_common:
Set Up Event Sent;
Call Info(Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=911(TON=Unknown, NPI=Unknown))
Dec 27 10:55:50.229: //142/8E2D88000000/CCAPI/cc_process_call_setup_ind:
Event=0x7F62E7C563A8
Dec 27 10:55:50.229: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
Try with the demoted called number 911
Dec 27 10:55:50.229: //142/8E2D88000000/CCAPI/ccCallSetContext:
Context=0x7F635594D708
Dec 27 10:55:50.229: //142/8E2D88000000/CCAPI/cc_process_call_setup_ind:
>>>>CCAPI handed cid 142 with tag 911 to app "_ManagedAppProcess_Default"
Dec 27 10:55:50.230: //142/8E2D88000000/CCAPI/ccCallProceeding:
Progress Indication=NULL(0)
Dec 27 10:55:50.230: //142/8E2D88000000/CCAPI/ccCallSetupRequest:
Destination=, Calling IE Present=TRUE, Mode=0,
Outgoing Dial-peer=911, Params=0x7F635594C078, Progress Indication=NULL(0)
Dec 27 10:55:50.230: //142/8E2D88000000/CCAPI/ccCheckClipClir:
In: Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Dec 27 10:55:50.230: //142/8E2D88000000/CCAPI/ccCheckClipClir:
Out: Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed)
Dec 27 10:55:50.231: //142/8E2D88000000/CCAPI/ccCallSetupRequest:
Destination Pattern=911, Called Number=911, Digit Strip=FALSE
Dec 27 10:55:50.231: //142/8E2D88000000/CCAPI/ccCallSetupRequest:
Calling Number=4082022001(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=911(TON=Unknown, NPI=Unknown),
Redirect Number=, Display Info=Angelina Jolie
Account Number=4082022001, Final Destination Flag=TRUE,
Guid=8E2D8800-0001-0000-0000-000D0B40640A, Outgoing Dial-peer=911
Dec 27 10:55:50.231: //142/8E2D88000000/CCAPI/cc_api_display_ie_subfields:
ccCallSetupRequest:
cisco-username=4082022001
----- ccCallInfo IE subfields -----
cisco-ani=4082022001
cisco-anitype=0
cisco-aniplan=0
cisco-anipi=0
cisco-anisi=1
dest=911
cisco-desttype=0
cisco-destplan=0
cisco-rdie=FFFFFFFFFFFFFFFF
cisco-rdn=
cisco-rdntype=0
cisco-rdnplan=0
cisco-rdnpi=-1
cisco-rdnsi=-1
cisco-redirectreason=-1 fwd_final_type =0
final_redirectNumber =
hunt_group_timeout =0

Dec 27 10:55:50.232: //142/8E2D88000000/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0x7F6351CD0950, Interface Type=3, Destination=, Mode=0x0,
Call Params(Calling Number=4082022001,(Calling Name=Angelina Jolie)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),
Called Number=911(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=911, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
Dec 27 10:55:50.232: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.232: :cc_get_feature_vsa malloc success
Dec 27 10:55:50.232: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.232: cc_get_feature_vsa count is 2
Dec 27 10:55:50.233: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

Dec 27 10:55:50.233: :FEATURE_VSA attributes are: feature_name:0,feature_time:140064611850252,feature_id:24
Dec 27 10:55:50.233: //143/8E2D88000000/CCAPI/ccIFCallSetupRequestPrivate:
SPI Call Setup Request Is Success; Interface Type=3, FlowMode=1
Dec 27 10:55:50.233: //143/8E2D88000000/CCAPI/ccCallSetContext:
Context=0x7F635594BFF8
Dec 27 10:55:50.233: //142/8E2D88000000/CCAPI/ccSaveDialpeerTag:
Outgoing Dial-peer=911
Dec 27 10:55:50.234: //143/8E2D88000000/CCAPI/cc_api_call_proceeding:
Interface=0x7F6351CD0950, Progress Indication=NULL(0)
Dec 27 10:55:50.237: //143/8E2D88000000/CCAPI/cc_api_call_disconnected:
Cause Value=38, Interface=0x7F6351CD0950, Call Id=143
Dec 27 10:55:50.237: //143/8E2D88000000/CCAPI/cc_api_call_disconnected:
Call Entry(Responsed=TRUE, Cause Value=38, Retry Count=0)
Dec 27 10:55:50.237: //142/8E2D88000000/CCAPI/ccCallReleaseResources:
release reserved xcoding resource.
Dec 27 10:55:50.237: //143/8E2D88000000/CCAPI/ccCallSetAAA_Accounting:
Accounting=0, Call Id=143
Dec 27 10:55:50.237: //143/8E2D88000000/CCAPI/ccCallDisconnect:
Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=38)
Dec 27 10:55:50.237: //143/8E2D88000000/CCAPI/ccCallDisconnect:
Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)
Dec 27 10:55:50.238: //143/8E2D88000000/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F6351CD0950, Tag=0x0, Call Id=143,
Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)
Dec 27 10:55:50.238: //143/8E2D88000000/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Dec 27 10:55:50.238: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 27 10:55:50.238: :cc_free_feature_vsa freeing 7F63556F5800
Dec 27 10:55:50.238: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 27 10:55:50.238: vsacount in free is 1
Dec 27 10:55:50.238: //143/8E2D88000000/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x0x7F6354DE5460
State of The Call : STATE_DEAD
TCP Sockets Used : NO
Calling Number : 4082022001
Called Number : 911
Source IP Address (Sig 10.100.64.254
Destn SIP Req Addr:Port : 192.168.100.11:5060
Destn SIP Resp Addr:Port : 192.168.100.11:5060
Destination Name : 192.168.100.11

Dec 27 10:55:50.238: //143/8E2D88000000/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC) : 38
Disconnect Cause (SIP) : 503

Dec 27 10:55:50.239: //142/8E2D88000000/CCAPI/ccCallDisconnect:
Cause Value=38, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
Dec 27 10:55:50.239: //142/8E2D88000000/CCAPI/ccCallDisconnect:
Cause Value=38, Call Entry(Responsed=TRUE, Cause Value=38)
Dec 27 10:55:50.241: //142/8E2D88000000/CCAPI/cc_api_call_disconnect_done:
Disposition=0, Interface=0x7F6351CD0950, Tag=0x0, Call Id=142,
Call Entry(Disconnect Cause=38, Voice Class Cause Code=0, Retry Count=0)
Dec 27 10:55:50.241: //142/8E2D88000000/CCAPI/cc_api_call_disconnect_done:
Call Disconnect Event Sent
Dec 27 10:55:50.241: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 27 10:55:50.241: :cc_free_feature_vsa freeing 7F63556F58E0
Dec 27 10:55:50.241: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

Dec 27 10:55:50.241: vsacount in free is 0
Dec 27 10:55:50.241: //142/8E2D88000000/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x0x7F6354DDDC50
State of The Call : STATE_DEAD
TCP Sockets Used : YES
Calling Number : 4082022001
Called Number : 911
Source IP Address (Sig 10.100.64.254
Destn SIP Req Addr:Port : 10.100.64.11:5060
Destn SIP Resp Addr:Port : 10.100.64.11:33834
Destination Name : 10.100.64.11

Dec 27 10:55:50.241: //142/8E2D88000000/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC) : 47
Disconnect Cause (SIP) : 503

=========================================================================================

csra(conf-serv-sip)#end
csra#
Dec 27 10:57:35.218: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.100.64.16)
csra#
csra#
csra#ter le 0
csra#sh run
Building configuration...

Current configuration : 7419 bytes
!
! Last configuration change at 02:57:35 PST Mon Dec 27 2021 by admin
! NVRAM config last updated at 02:54:59 PST Mon Dec 27 2021 by admin
!
version 17.3
service config
service timestamps debug datetime msec
service timestamps log datetime msec
service call-home
platform qfp utilization monitor load 80
platform punt-keepalive disable-kernel-core
platform console virtual
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hostname csra
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boot-start-marker
boot-end-marker
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enable secret 9 $9$8gvBboJu/O3yfU$lIWHlX7UU7FIzB/Pp.U9AejdgKrjq68ufXhKyl9Pgso
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no aaa new-model
clock timezone PST -8 0
clock summer-time PDT recurring
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subscriber templating
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multilink bundle-name authenticated
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voice service voip
no ip address trusted authenticate
address-hiding
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
trace
sip
bind control source-interface GigabitEthernet2
bind media source-interface GigabitEthernet2
registrar server expires max 3600 min 360
early-offer forced
pass-thru content sdp
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crypto pki trustpoint TP-self-signed-1203421362
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1203421362
revocation-check none
rsakeypair TP-self-signed-1203421362
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crypto pki trustpoint SLA-TrustPoint
enrollment pkcs12
revocation-check crl
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crypto pki certificate chain TP-self-signed-1203421362
certificate self-signed 01
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45C4BA38 AB0C9C83 0FB73875 2298CC24 278DB5C8
quit
crypto pki certificate chain SLA-TrustPoint
certificate ca 01
30820321 30820209 A0030201 02020101 300D0609 2A864886 F70D0101 0B050030
32310E30 0C060355 040A1305 43697363 6F312030 1E060355 04031317 43697363
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3834375A 170D3338 30353330 31393438 34375A30 32310E30 0C060355 040A1305
43697363 6F312030 1E060355 04031317 43697363 6F204C69 63656E73 696E6720
526F6F74 20434130 82012230 0D06092A 864886F7 0D010101 05000382 010F0030
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7CA7B7E6 C1AF74F6 152E99B7 B1FCF9BB E973DE7F 5BDDEB86 C71E3B49 1765308B
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D697DF7F 28
quit
!
license udi pid CSR1000V sn 92G3XRDHMQO
diagnostic bootup level minimal
memory free low-watermark processor 71497
!
!
spanning-tree extend system-id
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username admin secret 9 $9$SS.dzsvb/IdmUE$0smHfitHNs5Vg/SHv3TGWh43y3UJxonNmL4vi1MOyWw
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redundancy
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interface GigabitEthernet1
ip dhcp client client-id ascii 92G3XRDHMQO
ip address 192.168.100.250 255.255.255.0
negotiation auto
no mop enabled
no mop sysid
!
interface GigabitEthernet2
ip address 10.100.64.254 255.255.255.0
negotiation auto
no mop enabled
no mop sysid
!
interface GigabitEthernet3
ip address 10.100.65.254 255.255.255.0
negotiation auto
no mop enabled
no mop sysid
!
router ospf 1
network 0.0.0.0 255.255.255.255 area 0
!
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http client source-interface GigabitEthernet1
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ip route 192.168.100.11 255.255.255.255 GigabitEthernet1
!
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control-plane
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sccp local GigabitEthernet1
sccp ccm 192.168.100.11 identifier 1 version 7.0
sccp
!
sccp ccm group 1
bind interface GigabitEthernet1
associate ccm 1 priority 1
associate profile 1 register mtpccm
!
!
dspfarm profile 1 mtp
codec g729r8
maximum sessions software 100
associate application SCCP
!
dial-peer voice 911 voip
destination-pattern 911
session protocol sipv2
session target ipv4:192.168.100.11
incoming called-number 911
dtmf-relay rtp-nte
codec g711ulaw
no vad
!
!
sip-ua
!
!
line con 0
stopbits 1
line vty 0 4
login local
transport input ssh
line vty 5 530
login local
transport input ssh
!
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
profile "CiscoTAC-1"
active
destination transport-method http
ntp source GigabitEthernet1
ntp master 9
ntp server 192.168.100.1
!
!
!
!
!
end

csra#

b.winter · ‎12-27-2021

Hi,

maybe you have a routing problem.

To which IP address does the SIP trunk in CUCM point to?

On the CUBE you are routing the CUCM IP address via Gig1, but in voice-service-voip --> sip, your SIP bind uses interface Gig2.

Cause Code 38 would be "network out of order", which also points in this direction.

--- Please rate this post as "Helpful" or accept as a solution, if your question has been answered ---

mandyboy1234 · ‎12-28-2021

I’m currently using a single cube between 2 CUCMs. If this won’t work.

Should I have to have 2 cubes between site A and the pstn?

Hoping you’ve seen the diagram I built to give an idea about the topology?

b.winter · ‎12-28-2021

But are those cm's in your diagramm in only 1 or are those 2 different clusters?

--- Please rate this post as "Helpful" or accept as a solution, if your question has been answered ---

mandyboy1234 · ‎12-28-2021

These are 2 separate clusters. One’s playing pstn role let’s say 911 destination for the call made from jabber site-A .

JabberA—>cmA—>G2cube-g1–>cmPSTN—>CIPCpstn

Calls show state dead on the cube itself. Not reaching to the pstn cm.

b.winter · ‎12-28-2021

Then you have definitely a sip/ ip routing problem.

You have to different dial-peers / tenants with different bind source interface configuration.

With your current configuration, every call leaving cube will use interface gig1, even if your destination is located on a subnet e.g. behind gig2 or vice-versa.

You need a set of incoming / outgoing dial-peers with bind interface, that can reach cluster 1.

And another set of incoming / outgoing dial-peers with bind interface, that can reach cluster 2.

And the appropriate ip routes / locally connected subnets configured, so that CUBE can reach all the necessary subnets.

--- Please rate this post as "Helpful" or accept as a solution, if your question has been answered ---

mandyboy1234 · ‎12-28-2021

Now you’ve cleared my doubt about this. What I’m doing right now itself (in the next few minutes) creating a new cube to connect/bind/source.
To extend the topology in an ideal way, the call flow will be like

JabberA -> cmA -> cubeA -> cubePSTN -> cmPSTN -> cipcPSTN

Hoping this would work. Will keep you posted.

b.winter · ‎12-28-2021

But you don't need 2 different cubes.

Just use 2 different interfaces on the cube, which are located in 2 different subnets (which you already have) and get the configuration straight.

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mandyboy1234 · ‎12-28-2021

i understand what you mean by one cube only.

the cube has 3 interfaces. 2 were talking about but the calls fail still.

i can only source one interface on the cube configuration......Am i correct ?

with the topology as i shared before i still get calls STATE-DEAD etc with no codec.

b.winter · ‎12-28-2021

You can define the bind commands in the dial-peer configuration for example.

E.g.

dial-peer voice 100 voip
 ### incoming from cluster 1 ###
 incoming called-number 911$
 voice-class sip bind media source-interface gig1
 voice-class sip bind control source-interface gig1
 ...
!
dial-peer voice 200 voip
 ### outgoing to cluster 2 ###
 destination-pattern 911$
 voice-class sip bind media source-interface gig2
 voice-class sip bind control source-interface gig2 session target ipv4:<ip cluster2>
 ...

And also un-configure the bind commands in voice-service-voip --> sip.

Assuming your IP routing is working, that should do the trick for you.

If not, try pinging the CUCM's with source interface (e.g. ping 10.10.10.10 source gig1)

I guess you should check out some documentation on how to configure CUBE, dial-peers, tenants, dial-peer matching, ... some basic knowledge.

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