Solved: BE6M-M5 firmware

dan.letkeman · ‎12-29-2020

Hello,

I am trying to upgrade the firmware on some BE6M-M5 servers. From what I understand, these are c220 m5 servers, but trying to apply the firmware regardless of the version results in a soft lockup as seen in the image. Any ideas what is wrong? Is there a different firmware for these?

Thanks,

Dan.

Kirk J · ‎12-30-2020

You might be able to go to the PCI-E/LOM settings in CIMC /advanced BIOS settings, and set the link speed (for that PCI-E slot the qlogic card is in) to 'disabled', as opposed to temporarily removing the cards.

After a reboot, then the HUU should complete successfully, after which you can re-enable the link speed (to what ever speed it was before i.e. gen 2, gen 3, etc)

Kirk...

View solution in original post

Kirk J · ‎12-30-2020

Greetings.

Have seen some similar messages when Qlogic/FC adapters were present during HUU upgrade attempt.

Can you confirm what adapters/PCI-E cards are present?

Kirk...

dan.letkeman · ‎12-30-2020

Wow, I wouldn't have thought of that. I do have a Qlogic QLE2692 in those servers. Just disable it before the upgrade and re-enable after or is there a different solution?

Kirk J · ‎12-30-2020

You might be able to go to the PCI-E/LOM settings in CIMC /advanced BIOS settings, and set the link speed (for that PCI-E slot the qlogic card is in) to 'disabled', as opposed to temporarily removing the cards.

After a reboot, then the HUU should complete successfully, after which you can re-enable the link speed (to what ever speed it was before i.e. gen 2, gen 3, etc)

Kirk...