c-200m1 doesn't allow ip management after KVM session

[dani_bosch]

Hello,

Our customer is having following issue: he connects locally to the KVM of a c-200m1 through the serial/vga ports, and right afterwards he can't access remotely to the CIMC via IP, unless he reboots the server. Is that a common behavior of these servers?? (I don't think so...)

[padramas]

Hello Dani,

Can you please share CIMC version ?

What exactly happens when you login to CIMC and click on KVM console ?

Padma

[dani_bosch]

CIMC version is 1.4(2).

Problem is customer can ping the CIMC but cannot access it via web

[padramas]

Hello Dani,

Is TCP & port 80 / 443 traffic allowed between client and server ?

SSH into CIMC and share the output of following commands

show kvm

show http

Padma

[dani_bosch]

Ports are allowed...in fact, if customer reboots the server, he can then access CIMC and KVM successfully

[dani_bosch]

Here you have the show outputs:

GCSAVMS08#

GCSAVMS08# show kvm

Encryption Enabled Local Video      Active Sessions Enabled KVM Port

------------------ ---------------- --------------- ------- --------

no                 yes              0               yes     2068

GCSAVMS08# show http

HTTP Port  HTTPS Port Timeout  Active Sessions Enabled HTTP Redirected

---------- ---------- -------- --------------- ------- ----------------

80         443        1800     0               yes     yes

GCSAVMS08#

[padramas · Accepted solution]

Services are enabled and running.

What exactly happens when they try to access CIMC via web browser ?

[dani_bosch]

Padma, customer is telling me he prefers not to reproduce the error again because he prefers having this minor error rather than potentially causing a bigger one when trying to reproduce the minor one.

So we'll leave it like this. Thanks for your help anyway