Download software bundle / firmware without support contract?

[ITM-Team]

Hello,

as some of our customers have reduced their ressource requirement we are putting a few of our M5 servers out of service.
However we are putting these servers on hold for a possible use in the future.

My question is: if we do not have a running Cisco support for this hardware, are we still eligible to download firmware and do upgrades of these systems?

We do have access to https://software.cisco.com/ as some of our servers still have a valid support contract e.g. SNTC.

Regards
 Martin

[bigevilbeard]

@ITM-Team as far as i know yes, as long as you have a valid Cisco service contract in place you can download software from this location for any devices.

[ITM-Team]

Thank you for the fast reply. That is what I wanted to hear

[bigevilbeard · Accepted solution]

@ITM-Team great, happy to help, please mark solution as correct. Thanks!