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Hyperflex Connect received the following alarm. [HXA-NOD-0008]

HyunJun Lee
Level 1
Level 1

Hyperflex Connect received the following alarm.

[HXA-NOD-0008]I searched the document for this content, but I didn't get matching results.

HyunJunLee_1-1703556066481.png

Can I ask for advice?

There is no problem with the current service.

1 Accepted Solution

Accepted Solutions

Steven Tardy
Cisco Employee
Cisco Employee

HXA-NOD-0008 is in the source code as:

    {
"name": "HXA-NOD-0008",
"description": "Triggered when one or more configured NTP servers on controller VM cannot be reached.", "category": "warning", "message": "One or more NTP servers configured on HX controller VM {HOSTNAME} not responding", "triggeringEvents" : ["NtpServerOfflineEvent"], "resetEvents" : ["NtpServerOnlineEvent"] },

Most likely this (but could be a misconfiguration):

  • CSCwc51232 :: Hyperflex ENH: Occasional NTP packet loss raises HX NTP alarm. 

Check the output of `ntpq -4np` and look for a "*" (star or asterisk).

If at least one NTP server has an *, then can probably ignore/clear the fault.
If none of the NTP servers have an *, then fix your NTP server.

View solution in original post

3 Replies 3

Kirk J
Cisco Employee
Cisco Employee

Please post the actual error message verbiage in english.

Thanks,

Kirk...

Steven Tardy
Cisco Employee
Cisco Employee

HXA-NOD-0008 is in the source code as:

    {
"name": "HXA-NOD-0008",
"description": "Triggered when one or more configured NTP servers on controller VM cannot be reached.", "category": "warning", "message": "One or more NTP servers configured on HX controller VM {HOSTNAME} not responding", "triggeringEvents" : ["NtpServerOfflineEvent"], "resetEvents" : ["NtpServerOnlineEvent"] },

Most likely this (but could be a misconfiguration):

  • CSCwc51232 :: Hyperflex ENH: Occasional NTP packet loss raises HX NTP alarm. 

Check the output of `ntpq -4np` and look for a "*" (star or asterisk).

If at least one NTP server has an *, then can probably ignore/clear the fault.
If none of the NTP servers have an *, then fix your NTP server.

Thank you for your reply, and that was helpful.

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