Typically Cisco doesn't post MTBF specs publicly for several reasons:
Components such as power supplies, memory, and even CPU's can vary over the life of the product depending on suppliers, inventories, purchase dates, etc.
Some of the requests here are for bundles – the MTBF can change by adding components, and I don't think we have one for every possible combination of configurations of the ISR G2.
Usually this type of information is provided by Cisco Sales Engineers or their Cisco Partner equivalents.
Typically Cisco doesn't post MTBF specs publicly for several reasons:
Components such as power supplies, memory, and even CPU's can vary over the life of the product depending on suppliers, inventories, purchase dates, etc.
Some of the requests here are for bundles – the MTBF can change by adding components, and I don't think we have one for every possible combination of configurations of the ISR G2.
Usually this type of information is provided by Cisco Sales Engineers or their Cisco Partner equivalents.
Your point - about the product's modularity - makes sense. It would be nice though for this to be stated someplace (if it really is a policy) so that we can use it at client RFP's - since they ask for it...
If what you state is true Cisco's Sales Engineers shouldn't have this info either - this info should not exist.
Cisco has of course MTBF Information; initially this are theoretical calculations, after release of a product, TAC cases and RMA's gives a more realistic value.
Cisco SE (or TAC engineers) have usually access to this Information.
