UCS Call Home and Smart Call Home

[K P SIM]

Hi:

Very new to UCS Call Home.

Do I need a valid Cisco Support contract to configure UCS Call Home feature?

What is the differences between UCS Call Home and Smart Call Home? Do I need Smart Call Home to ENABLE/CONFIGURE UCS Call Home?

Thanks.

SiM

[mipetrin]

Hi SiM

Call Home is a feature that provides an email-based notification for critical system policies. Smart Call Home makes use of the Call Home feature and communicates with a Cisco Web Application that will then generate TAC cases automatically. There are requirements for Smart Call Home to work correctly.

You do not need a support contract for Call Home, however it IS required for Smart Call Home.

Configuring Call Home - GUI 1.4

http://www.cisco.com/en/US/docs/unified_computing/ucs/sw/gui/config/guide/1.4/UCSM_GUI_Configuration_Guide_1_4_chapter48.html

Smart Call Home Quick Start Guide

http://www.cisco.com/en/US/docs/switches/lan/smart_call_home/QuickStart_UCS.pdf

Thanks,

Michael