UCS Director GUI Authentication Error

[Alex Farr]

I had to reboot a VM yesterday which hosts UCS Director, the server itself seems ok however when I browse to the UCS Director GUI and logon with the local user account I get the following error;

Authentication Service encountered an error.

Any ideas?

[Herbert Baerten · Accepted solution]

This is probably too late for you Alex, but just in case anyone with the same problem hits this page looking for a solution:

- ssh to the UCSD, log in as shelladmin 

- select the option to stop all services

- wait a minute

- select the option to start all services

- wait a bit longer, select  the option to check the services status from time to time

- when all services are shown as "running", the system is still starting up so it's possible you don't get the login screen yet when connection to the GUI

- as soon as you do get the login screen, you should be able to log in.

hth

Herbert

[Toivo Voll]

Just ran into this with 5.4, and your solution worked. Thank you!

[Christopher Shockey]

Ran into this on a fresh Hyper-V install of 5.5.  This also resolved my issue.