UCSC C22 M3 RAM error

[Kasun Bandara]

Hi there,

I have a issue with cisco UCSC C22 M3 server. i am getting beow lg at tech-support command. is there any one who faced same situation?

and please advice for further actions which i can take.

==== SPD DATA for DIMM  B1 ====
SPD Format Version  : 2
BLACKLISTING THRESHOLDS ===
   Correctable   : 0
   Uncorrectable : 1
CURRENT CONFIGURATION ===
   ServerSerialNumber : WZP1848B045
   DimmLocation       : 0x10
   ServerType          : (14) : C22/C24
   CORRECTABLE ERRORS ===
      SinceLastServerBoot : 32769
      Cummulative         : 32769
   UNCORRECTABLE ERRORS ===
      SinceLastServerBoot : 0
      Cummulative         : 0
   Property Flags === 
      DIMM Degraded State         : 1
      UC Error Encountered in MRC : 0
PREVIOUS CONFIGURATION ===
   ServerSerialNumber : None
   DimmLocation       : 0x00
   ServerType          : (0) : None
   Correctable ECC Error Count : 0
   Uncorrectable ECC Error Count : 0

Thanks in advance for looking for this....

[Justin Welch · Accepted solution]

Hello,

The DIMM appears to be going bad based on many correctable ECC errors:

CORRECTABLE ERRORS ===
      SinceLastServerBoot : 32769
      Cummulative         : 32769

You can try swapping this DIMM with another one in a different slot to see if the error follows the DIMM or stays with the slot. If it stays with the slot you are looking at a motherboard or CPU issue, if it follows the DIMM the DIMM needs to be replaced.

If additional assistance is needed please open a TAC case.

Thanks,

Justin

[Kasun Bandara]

Thanks for replay justin. i have replaced the DIMM already. :)