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Beginner

UCS Director GUI Authentication Error

I had to reboot a VM yesterday which hosts UCS Director, the server itself seems ok however when I browse to the UCS Director GUI and logon with the local user account I get the following error;

Authentication Service encountered an error.

 

Any ideas?

1 ACCEPTED SOLUTION

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Cisco Employee

This is probably too late for you Alex, but just in case anyone with the same problem hits this page looking for a solution:

- ssh to the UCSD, log in as shelladmin 

- select the option to stop all services

- wait a minute

- select the option to start all services

- wait a bit longer, select  the option to check the services status from time to time

- when all services are shown as "running", the system is still starting up so it's possible you don't get the login screen yet when connection to the GUI

- as soon as you do get the login screen, you should be able to log in.

 

hth

Herbert

View solution in original post

3 REPLIES 3
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Cisco Employee

This is probably too late for you Alex, but just in case anyone with the same problem hits this page looking for a solution:

- ssh to the UCSD, log in as shelladmin 

- select the option to stop all services

- wait a minute

- select the option to start all services

- wait a bit longer, select  the option to check the services status from time to time

- when all services are shown as "running", the system is still starting up so it's possible you don't get the login screen yet when connection to the GUI

- as soon as you do get the login screen, you should be able to log in.

 

hth

Herbert

View solution in original post

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Just ran into this with 5.4, and your solution worked. Thank you!

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Cisco Employee

Ran into this on a fresh Hyper-V install of 5.5.  This also resolved my issue.

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