Short Story.  UCCX 12.5 moved to a new Data Center (fresh install) but deployed as Unified IP IVR as there are no longer any Agents/CSQs, etc.  The box is only functioning as an IVR.The Contract is up for the licensing and I am trying to find the cor...

Exchange Admin has advised they are upgrading to Exchange 2013 and will plan on migrating to a Cloud or Hybrid based solution.  Is there good support for this on the Unity Connection side for Single Inbox? -Robert

As the title implies, the Exchange Admin is doing some cleanup and would like to know if it's ok to move the UnityAdmin account to a different DataBase on the same existing Exchange 2010 server.  The service accounts in this box are the standard Unit...

Greetings.I have a point - to - multi point MPLS network that is using VRF groups with MPLS/EIGRP/BGB (I am not verify familiar with routing protocols).  When a phone goes into srst mode, they do not register with the local gateway.  I am able to rep...