Hi When will 12.8.5 be announced EOL? Is there any indication of when this will be? What is the typical lifecycle of Jabber?

Hi,  When a call arrives to an agent, they get an audible 'ping' and then either a whisper message. Where is the notification generated from and can it be deactivated? Some users are reporting not hearing the notification on every call. What attribut...

Hi, I currently use Jabber for windows over MRA which uses BIB to record audio. Will the mobile versions of Jabber also support BIB ? The matrix i have seen suggests both IOS/Android support BIB but will recording work on mobile devices using BIB? is...