We are looking at automating some configuration checks across all of our switches, I created a quick script to run an api call and it works great on our newer switches running ios-xe, but we are running into an issue with our ios switches (Catalyst 2...

We are looking to customize the popup in Finesse when a call comes in from a queue. Right now it displays the call information and what queue it's for. Is it possible to send any other information from the UCCX script to that popup?To explain, we hav...

We have 2 UCCX servers that the tomcat certs will expire in a month and are working on replacing them. We uploaded the cert to the primary server then rebooted the Cisco Tomcat and Cisco Finesse Tomcat services, the secondary server was still using t...