Hi,
Direct Transfer button that is displayed on Agent's finesse desktop disappeared
UCCX System version: 11.0.1.10000-75
In Cisco CAD, it used to be controlled by Desktop admin app.
Is there a way to unhide it in Finesse? Tried to search throug...
Hello all,
I have UCCX HA System version: 9.0.2.11001-24 (ES01-16)
We have external dashboard pointing to UCCX Pub through odbc connection
results displayed on dashboard are stuck since few days before. these results are imported from historical re...
Good day,
I have Cisco 8845 IP phone. When it receive or initiate a call, the Caller/Called is showing on the screen added to CUCM IP address
e.x. 99999999@10.171.1.12
CUCM System version: 8.6.2.25900-8
any way to hide the IP address ?
Hi @Konstantin Vaksin
Thanks for your update, what about Staat_der_Nederlanden_EV_Root_CA & GeoTrust_Global_CA? are they in any use?
I've been surfing cisco documents with no luck. wanted to make sure there's no harm to delete them
Since there's no ...
it worked for me, thanks !
my Telco is sending both local and international format, so we picked the local one
May 30 12:20:03: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x5781 Sending Complete Bearer Capability i = 0x8090A3 Standard = CCI...
Hello,
below is TAC engineer reply
I investigated further about this issue, and tested in the lab the behavior.I can confirm that the firmware version “10.3.2.16” is affected with Defect ID: CSCut12879https://bst.cloudapps.cisco.com/bugsearch/bug...