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layla.abunejem
Level 1
Level 1
Member since ‎12-15-2016
‎10-19-2023
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  • 13 Posts
  • 1 Solutions
  • 81 Helpful votes Given
  • 6 Helpful votes Received
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CCP Member
1 Accepted Solution
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Certifications
Understanding Cisco Collaboration Foundation
Understanding of Cisco Network Devices
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Design Professional (CCDP)
Cisco Certified Internetwork Expert Collaboration (CCIE Collaboration)
Cisco Certified Specialist - Collaboration Core
Cisco Certified Specialist - Enterprise Design
Cisco Certified Specialist - Enterprise Design
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
Cisco Certified Specialist - Enterprise Core
Cisco Certified Networking Professional -Enterprise
Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching)
CCNA
CCNA
Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)

User Activity

Direct Transfer option disappeared

02-22-2019
Hi,   Direct Transfer button that is displayed on Agent's finesse desktop disappeared   UCCX System version: 11.0.1.10000-75   In Cisco CAD, it used to be controlled by Desktop admin app. Is there a way to unhide it in Finesse? Tried to search throug...

UCCX Pub DB queries returning wrong values

01-16-2019
Hello all,   I have UCCX HA System version: 9.0.2.11001-24 (ES01-16) We have external dashboard pointing to UCCX Pub through odbc connection results displayed on dashboard are stuck since few days before. these results are imported from historical re...

Hide CUCM IP address on phone screen during incoming/outgoing calls

03-05-2017
Good day, I have Cisco 8845 IP phone. When it receive or initiate a call, the Caller/Called is showing on the screen added to CUCM IP address e.x. 99999999@10.171.1.12 CUCM System version: 8.6.2.25900-8 any way to hide the IP address ?
Community Statistics
Member Since ‎12-15-2016 05:50 AM
Date Last Visited ‎10-19-2023 06:48 AM
Posts 13
Total Helpful Votes Received 6
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