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I am trying to post data to an external server but I can't seem to get the body of the request to work. I used multiple tools such as Postman and I am getting the result I need but all these tools understand multiple programming languages Here is wha...
I am trying to post data to an external server but I can't seem to get the body of the request to work. I used multiple tools such as Postman and I am getting the result I need but all these tools understand multiple programming languages Here is wha...
HI everyone, I am trying to get some information on average time to abandon in PCCE/CUIC version 11.6. It looks like to stock report definition does not include this metric. We have UCCX as well and this particular report is available as a stock repo...
EWT dynamic calculation was a nightmare for me which was switched to static Now I am curious if anyone has any experience with limiting CCB callback until the queue position is 1
The reason why you get CCB calls initiated earlier is because dynamic EWT changes to 0 (formula not working properly). We ended up using static EWT which solved the early callbacks but once EWT is set for a caller it will not change depending on the ...
IT appears to run into a syntax error. Thanks for the help Janine 10.254.196.137.1605405898239.0.Countries,11/14/2020 21:04:58.284, The error was: A built-in element encountered an exception of type com.audium.server.AudiumException. Java Script Exe...
Janine, you are 100% correct adding the code between single quotes helps with the validation but it appears that Call Studio is sending these single quotes as well and I get a bad request . After you mentioned this I added tried '{"query":"query {cou...