Is it possible to create a call report to only display outbound calls to external parties?

Hi all, does anyone know if there is an option to initiate call forwarding for all users in a single process without having to do it on a user by user basis. Any help would be appreciated. Cheers

Hi, one of your users is getting a blank white screen when they start the desktop app. We have uninstalled and reinstalled several times. Look for advice on how to fix. Regards

Hi all, does anyone know if there is a way to have other users listen in on calls for training purposes?I know there is a barge in feature but I am not sure this is the correct solution, appreciate any guidance. Rob

How do I obtain a log that shows which users answered incoming calls. I have a primary telephone number which all inbound calls come in on and via a hunt group goes to multiple users, i would like to be able to see which users are answering the calls...