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Webex Control Hub does not display most of the detailed info about our on-prem CUCM registered Telepresence endpoints such as Platform, Hardware, IPs, Location, Speaker, Microphone, Camera. Is there a way for Webex Control Hub to display this info? C...
We have a DX80 that has the error message "Microphone not detected" displayed at the top of the screen.Remote System Diagnostics check does not show any issues.Configuration shows "Input Microphone Mode: FocusedWide" and "Microphones Mute Enabled: In...
A client has their own personal Cisco 530 Headset that they used on their own personal laptop for a Webex meeting and is has registered itself to our Control Hub. We have multiple on-prem devices we are already managing and don't what our device list...
Our IX units have their timezone set to "Current timezone: Australia/Sydney" which is UTC+10:00 but the logs appear to be in UTC+ 00:00. Can the log timezone be change? Software Version: 9.1.1
Does this bug also affect IX 9.1.1? Logs from one of our IX units today after a report of dial failures: 2020-11-23 22:54:47: INFO Local user dialing [removed].[removed]@[removed].webex.com2020-11-23 22:54:50: INFO Main Video negotiated Frame Rate is...
Thanks @Ashish Patel No concerns about taking up license, we assumed that would be the case. Just don't want to be reporting on devices that aren't ours.We've deleted the accessory from Control Hub and will see if it reappears
We've had this issue reported to us last week. One client scheduled multiple all day meetings and was having others hosting. When the client tried to join one of the meetings later in the afternoon they got the message " Your account does not have ac...
