Hi guys: Dual-display MX700,when standby, the left screen can be completely extinguished, but the right screen cannot be completely extinguished, and the background color is still retained,it will go off 10 minutes later. Note:this left moni...
Hi Guys: Now the customer wants to update to 9.15,but the current version is too old,we have tried a few times and always kaput again and again ,then our IT support told us update to 9.8 or 9.9,then update to 9.15,but in download page,thes...
Hi everyone: We got new version of cs-kit-mini-k9 suit,the touch panel now is Webex Room Navigator CS-T10-TS-K9=TTC5-15 instead of telepresence touch 10 TTC5-09.the touch panel is wired connect to codec directly but can not complete ...
Hi guys: We have tried in each of CS-kitmini-k9 (total 5 sets),the touch panel is always not pairing to codec(it says:"could not connect to target system wrong target system or turned off?",(I found a solution in cisco community follow the steps-up...
Finally,we updated the software to 9.15.3.17,then the touch panel followed update automaticlly,we update the device to 9.15.0.11 because here's a provision by company,today we called cisco service hotline,engineer told us update to 9.15.3.17 to solv...
Yes,in that link the touch panel is lan connect to codec, but that is the only useful thing I found,then we'll try to reset the touch panel to factory and reconnect to codec ,if this method work,I will share it here.
Thanks Nithin Eluvathingal ,but this link you posted is the solution I found that I mentioned  ̄□ ̄||,I have followed these steps in this link but not work.