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Hi guys:
We have a project long ago ,it's in late 2020, room kit pro,no external controller no external DSP,no ceiling microphone,just handheld wireless mic and gooseneck mic analog out direct to codec's mic in,but lately in meeting ,the ...
Hi everyone:
We have a project long ago ,it's in late 2020,double training room, two codec pros, no external controller no external DSP,no ceiling microphone,just handheld wireless mic and gooseneck mic,analog out direct to codec ...
Hi everyone:
We're using shure microphone for conferencing,not the issue is: we can hear he far-end talking,but far-end can not hear near-end voice ,but can hear hdmi presentation audio,and in near-end, we've test microphone on Touch...
Hi guys:
We're planning change all codecs network connection:move them to normal open network from corpnet LAN,we tried itSX20, Conferencing in one SX20 first,but when we test,it's hard to dial out,maybe dial 4-5 times or more ,can make it one time.
...
Hi guys: Dual-display MX700,when standby, the left screen can be completely extinguished, but the right screen cannot be completely extinguished, and the background color is still retained,it will go off 10 minutes later. Note:this left moni...
Thanks Wayne,we can get correct address while we ping cms.eternal-group.com ,could you tell us what settings need to be changed when move codec from corpnet to pubilc network in SX20 codec,then we could find what exactly happened.
Finally,we updated the software to 9.15.3.17,then the touch panel followed update automaticlly,we update the device to 9.15.0.11 because here's a provision by company,today we called cisco service hotline,engineer told us update to 9.15.3.17 to solv...
Yes,in that link the touch panel is lan connect to codec, but that is the only useful thing I found,then we'll try to reset the touch panel to factory and reconnect to codec ,if this method work,I will share it here.