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We would like to update 3000 Cisco IP Communicators to the newest version which is 8-6-6-25. Currently, all staff has version 8-6-0. We want to make sure we keep the Device Name AND TFTP values after the upgrade. How can we do this without losing De...
Hello, I'm trying to forward a call on UCCE to CUCM. If a caller calls and inbound Precision Queue, and no one is available, i want the call to be routed to another extension. I know i must do this on script editor, but i'm not sure of what nodes t...
Hello, We are currently running on an early 2021 Jabber version and we would like to update to Cisco Jabber 14.0.2. The last time we updated versions, we had several issues with logins to Cisco Jabber. After installing new Jabber versions we had to...
select
d.DateTime
,c.CampaignName
,qr.QueryRuleName
,d.CallbackDateTime
,d.CallResult
,d.CallDuration
,CASE
WHEN d.CallResult = 0 THEN 'Not Dialed'
WHEN d.CallResult = 2 THEN 'Error condition while dialing'
WHEN d.CallResult = 3 THEN 'Number not...
https://www.ciscounitytools.com/CodeSamples/Unity/SQLSampleQueries/SQLQueryExamples.htmhttps://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/118299-technote-cuc-00.html These two links should get your started.
Yes... Long story short, the pandemic forced us to use another form of communication through our dialer. Unfortunately, we need to use two different cluster with no sip trunk between them. Jabber is already being used in 1 of them therefore we mus...
Thanks all for your responses. I ended up using a query from CUIC and modified it. I hope this helps someone in the future with similar issue. SET ARITHABORT OFF SET ANSI_WARNINGS OFF SET NOCOUNT ON
SELECT
--Media = Media_Routing_Domain.Ente...