Is there anyway to force the Extension Mobility Service to authenticate users via Password as opposed to User Pin. We are intergrated into AD and a single login using the users AD passowrd would be preferred.

When I try to access the http://CCMSERVERIPADDRESS/emservice/EMServiceServlet I get the following error:type Exception reportmessage Internal Server Errordescription The server encountered an internal error (Internal Server Error) that prevented it f...

I understand that with Unity Failover configured in addition to UnityDB the following files are replicated between the Primary and Failover Unity serversLocalize\DefaultConfiguration, Localize\Prompts, Snapshot, Stream Files, Support, and UnityMTA. A...

We would like to have the option when a caller uses the Auto Attendant (AA.aef) and dials by extension and the call is connected that IPCC does not release the caller but instead allows the conversation to be held and once the called party is disconn...

When IPCC Express attempts to transfer a caller to an agent who is in a ready state and the agent does not answer the call, the caller is sent to the next available agent, and continues in this way until an agent answers the call or the caller is sen...