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Hello, I created a simple custom gadget to do a call pop. It's a custom gadget so it will only open a web page if the call number is greater than 4 digits so we don't pop for internal calls. The problem is that if I don't pickup the phone right away...
I'm creating a custom gadget to open a browser tab like a screen pop, but I don't want it to open for internal numbers (4 digits) which you can't do with a workflow screenpop. The problem is callVariable1 is not populated in the call variables retu...
It's the same dialog id each time it triggers it for one call. Another call will trigger it with a different dialog id. For now I added a workaround. I added a lastDialogId var to the module and exit out of handleNewDialog if the last dialog id is th...
After debugging I can see handleNewDialog and handleEndDialog keep getting triggered over and over. I only have the code to open the url in handleNewDialog but it keeps gettting triggered. handleUserLoad = function (userevent) {// Get an instance ...
Hi Denise,Where does the hidden attribute go? I tried this but get error <gadget hidden='true'>/3rdpartygadget/files/QueuePopTest.xml</gadget> HTTP Status code: 400 (Bad Request)Api Error Type: Invalid InputError Message: Schema validation failed at...
I got this working. Thanks for your help Denise and Gerry. I got the from address in handleNewDialog using: var fromAddress = dialog.getFromAddress(); According to this fromAddress is ANI.https://developer.cisco.com/docs/finesse/#!basic-dialog-rest-...
