About adamtomalty

adamtomalty · 06-09-2021

I can't seem to find any way to add any other members of my team to have access to the SNTC portal, and the documentation doesn't seem to cover how to do it. Do I need to be a "Delegated Administrator" to do this?

adamtomalty · 09-25-2019

I have a bit of an interesting challenge brought to me by the business, which I'm not sure is possible to do with UCCX. We have a script that currently transfers after hours calls to a specific cell phone number for after hours support. It's workin...

adamtomalty · 09-30-2019

Thanks very much Anthony, this is a pretty ingenious solution! I had thought of using SNR but didn't realize there was the "User Controlled" option which makes you press a key to accept the call. After testing it, it works quite well!

adamtomalty · 04-01-2019

I have the same issue with an HP x360 1030 G3.Running proximity 3.0.2, just says "Finding video systems..." and never finds them. Works fine on all our other models of laptop.Have tried various settings in the sound control panel with no luck. Webex...

Member Since	‎09-08-2016 10:58 AM
Date Last Visited	‎06-13-2021 06:13 PM
Posts	4

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As a "Customer Administrator" on the SNTC portal, am I able to add a second "Customer Administrator"?

Transfer to on-call and prompt for agent to press DTMF digit to accept call

Re: Transfer to on-call and prompt for agent to press DTMF digit to accept call

Re: HP Elitebook G3 unable to connect to Cisco Room Kits through Proximity