After Power issue with our hardware the IM and Presence Server 12.5 Publisher server I cannot access it through the web browser. When I type in the IP address of my server it gives thw web pagre for the server and when i press onCisco Unified Communi...

 

Dear All,              there are any way to transfer an option on IVR to start whatsApp chat on UCCXfor example press 1 to sales  and press 2 for start whatsApp  chat on your mobile number . thanks.

 Hi everyone,Is it possible to can I take a copy from UCCX dashboard reporting ? Thank youAppreciate your responseAhmed Zakaria.

Hi everyone,Is it possible to determine who dropped the call first in the UCCX. Is there a report to check it? Thank youAppreciate your responseAhmed Zakaria.