In a meetings call, the video from the quad-cam appears, but when I switch to back PTZ camera from the touch 10 navigator panel, the signal goes blank.  I've checked the settings, they appear ok, but I feel there may be something I'm missing or a def...

Recording to cloud option does not appear in a certain situation for a few instructors who attempt to start a meeting from their schedule of classes page.  The "record to cloud" option is ghosted.  Only the "record to computer" option is available.  ...

Recording to cloud option does not appear in a certain situation for a few instructors who attempt to start a meeting from their schedule of classes page.  The "record to cloud" option is ghosted.  Only the "record to computer" option is available.  ...

Have had a couple instances of workers unable to record Webex meeting to Cloud while in the Canvas app.  The option is ghosted (greyed out) and unavailable when they attempt to record meeting.  The only option available is to record to computer.  Hav...