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Hello,I have installed QM 8.5 for endpoint recordings. When I try to access the recordings in the following url https://serverIpAddress:8448/calabrioone/login.html, I get the following error: QMAR2003-Error retreiving records.Any idea what this is?Th...
Hello,I have a CTS3000 and a CTS1000. The call between these two systems is established as an audio only call, unless I configure the CTS systems to auto answer the calls. Speakerphone is disabled on both IP Phones. Any ideas why this happens?Thanks,...
I have a QM v2.6.1 installation integrated with CUCM 7.0 & CUCX 7.0. The QM application is configured for server based recording only, so nothing is installed in the client PC.I have completed the configuration and the recordings are saved in the SQM...
Hello,In my case the issue was improper configuration of the monitoring session in the switched. I had configured the switch to monitor received and transmitted packets on each port including the trunk ports. This caused duplication of recorded packe...
Hi Michael,I have added the access lists as you suggested and now the user can login to the presence server. But still the client can not "see" the presence server. In the "Cisco Unified Server (Presence)" section I see the following:Server:Port: 506...
