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Hi All,I would like to ask help on how I can write a normalization script to remove the commas?Original From: "LastName, FirstName" <sip:12345@10.XX.XX.X>Output (commas to be removed between the first and last name)From: "LastName FirstName" <sip:123...
Hi, I have a scenario as follow:I have 3 callmanagers, publisher, sub1 and sub2 (version 4.02(3)sr1a).Sub1 - CCM ASub2 - CCM BWe have a duplex IPCC environment, CCMA registered to pim1(PGA) and CCMB registered to pim2(PGB). As it is a duplex environm...
Hi, I have an user having trouble to login to the CTIOS desktop, when login, it prompt for a CTI warning:Your agent state has been set to Not Ready by the PIM because some calls were routed to you and haven't been received. Please ask your administra...
Hi,I would like to ask whether is it possible to fwd call No Answer or Call Fwd All to Hunt Pilot Number as a redudant link when call manager lose connection to IPCC completely?CCM version 4.2(3)Thanks
Hi,I saw the following errors occured in the CDR error log:"destDevicedestDeviceName in a CDR record is null""origDeviceName in a CDR record is null""dateTimeConnect in a CDR record is not a positive integer"Can someone suggest how this happen and ho...
Thanks. is all working now..The problem is due to the MTP that has checked in the GW config which the service is not using MTP for supplementary services.
It doesnt work when PSTN calls in. Internal call is working fine. The GW is running on H.323It is not using MTP.. I am wonder if the GW is checked for MTP and No MTP available, will that causing the supplementary services feature?Thanks