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Looking for ways to match the dataset between WxC & WxCC reporting to build cradle to grave reporting. trying to use the contact_session_ID or Call_id or correlation_id but I am not seeing alignment on anything other than source and destination phone...
After upgrade to CME 9.0, GUI access accepts credentials and then proceeds to blank page. I verified Flash files, ip http path etc, and all appear correct.
Recently upgrade to CME 9.0 and after ios and phone firmware upgrade I received the error Reg Rej - Max Phones... The CME was operational prior to the upgrade, Show license all showed the license active and the EULA accepted, Telephony-service had ex...
Since we have implemented the UC500 systems at multiple sites I have consitently received complaints regarding the SPA525 model phones in regard to poor audio quality, delayed button response, and constant reboots. I dont receive these complaints on ...
I need to be able to route calls during business hours directly to the receptionist phone and after hours to an AA with a couple of options and GDM. I would like to do this without the receptionist having to activate this service on a daily basis. Ju...
Answer - View the Read_Me_File where it states:In order to enable GUI on CME 9.0, please add the following IOS commands into the router:Router> Router>enableRouter#configure terminalEnter configuration commands, one per line. End with CNTL...
I am not against upgrading the firmware but my largest concern at this point is the phone reboots. I am used to the 79xx series phones that do not reboot unless the phone is in an idle state which I believe should be the default action on all phones ...
OK, but in my expierance it does work without adversly affecting the CCA or the UC5XX. By not supported I assume that means if an issue arises with the config or with this trunk in particular support will not be available. Seems odd that a SIP trunk ...
