Hi Guys, I found the following error getting repeated every 15 minutes from the CUCM CiscoSysLog and I'm having a difficult time pin pointing exactly what is causing the error message below. The IP address is 10.60.10.14 is the address for...
Hi Everyone, I've been having an issue with PC's I have in Vlan 101 unable to access the internet, the GigabitEthernet0/0 is the outside interface and I'm trying to use the Vlan 101 Int as the inside interface. The router is able to...
Hi Everyone, I'm currently looking at changing our VOIP solution from the G711 codec to a G729 codec. The reason behind this is we are very limited on storage space currently and we are about to put in a call recording solution and ...
1. is it possible to do this by changing the current public ip on current cisco asa policy ?edit current public ip address and add new ip address.
or
2. can i add new ip address to crypto map > peer target as secondary ip ( i tried this but i didnt ...
Hi Elink, Within the script it is probably using a Call Redirect step to transfer the call so it should have a few legs below for Busy, Invalid and Unsuccessful you should be able to use the Busy and Unsucessful to add another call redir...
Hi Hanumanth, You could try doing this by only setting up route patterns on the CUCM that cover the 150 Destinations you might not need to create a block pattern for every other destiation but in case you have allowed and disallo...
Hi Tim, I think you could do the following set up a dialer campaign and add all the agents that want to handle those call backs to that campaign. From the IVR script that is scheduling or offering the call back either insert the data direct...