About Bala Ji

Bala Ji · 11-06-2015

Greetings all, We have integrated CUCM with Witness call recording server in order to record the call center agents calls. Our agents have been given Cisco IP communicator with Built-in-Bridge and automatic call recording enabled. There is a separat...

Bala Ji · 09-21-2015

Greetings all,One of our clients wants to block certain numbers from ringing her phone.She has been receiving fake calls from certain numbers (1 or 2) and she doesn't want to get calls from those particular #'s. If calls from that set of numbers come...

Bala Ji · 09-01-2015

Hi All,We have Unity Connection version 8.6.2 to maintain the voicemail profile of our clients.One of our clients reported that he is getting "Your pin has expired. Reset your pin" error whenever he tries to access his voicemail.We tried resetting hi...

Bala Ji · 08-18-2015

Hi,I'm part of a network voice team in my company.One of our clients facing a weird issue with her CIPC.If someone dials her extn. # it gives fast busy signal all time(though its not busy). But she can dial out without any problem.I checked inthe cal...

Bala Ji · 05-26-2015

Hi all,One of my clients has Cisco IP communicator installed in her laptop. She says that sometimes when she is speaking in a call suddenly she gets the error pop up "An audio device was removed during an active call" and she gets disconnected from t...

Bala Ji · 08-18-2015

Hi Jaime,Thanks for your immediate response.I checked the CSS and Partitions and everything seems right.It was working fine before with the same configuration and she has been facing this issue for the past two days only not before that.Any suggestio...

Bala Ji · 05-19-2015

Hi Jonathan,I tried implementing the second option also but the call is not transferring properly. It gives the error message "Your number cannot be transferred check the number you have dialed". And the Voicemail ports do have the translation patter...

Bala Ji · 05-19-2015

Hi Jonathan,Thanks for your suggestions. I tried the first one and it works fine..

Member Since	‎05-18-2015 07:58 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	9

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how to verify that the data passing from call manager to the recording server ?

Is there any possibility to block numbers based on Calling Party # ?

Unity connection Password expired error

CIPC gives busy signal though its actually not

IP Communicator- an audio device was removed during an active call

Hi Jaime,Thanks for your

Hi Jonathan,I tried

Hi Jonathan,Thanks for your