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Bala Ji
Level 1
Level 1
Member since ‎05-18-2015
‎08-18-2017
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  • 9 Posts
  • 0 Solutions
  • 25 Helpful votes Given
  • 0 Helpful votes Received

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how to verify that the data passing from call manager to the recording server ?

11-06-2015
Greetings all, We have integrated CUCM with Witness call recording server in order to record the call center agents calls. Our agents have been given Cisco IP communicator with Built-in-Bridge and automatic call recording enabled. There is a separat...

Is there any possibility to block numbers based on Calling Party # ?

09-21-2015
Greetings all,One of our clients wants to block certain numbers from ringing her phone.She has been receiving fake calls from certain numbers (1 or 2) and she doesn't want to get calls from those particular #'s. If calls from that set of numbers come...

Unity connection Password expired error

09-01-2015
Hi All,We have Unity Connection version 8.6.2 to maintain the voicemail profile of our clients.One of our clients reported that he is getting "Your pin has expired. Reset your pin" error whenever he tries to access his voicemail.We tried resetting hi...

CIPC gives busy signal though its actually not

08-18-2015
Hi,I'm part of a network voice team in my company.One of our clients facing a weird issue with her CIPC.If someone dials her extn. # it gives fast busy signal all time(though its not busy). But she can dial out without any problem.I checked inthe cal...

IP Communicator- an audio device was removed during an active call

05-26-2015
Hi all,One of my clients has Cisco IP communicator installed in her laptop. She says that sometimes when she is speaking in a call suddenly she gets the error pop up "An audio device was removed during an active call" and she gets disconnected from t...
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Member Since ‎05-18-2015 07:58 AM
Date Last Visited ‎08-18-2017 03:54 AM
Posts 9