Hi,I am having some issue with a SIP IVR dialer detecting voicemail terminate tone, the BEEP sound.It works perfectly on most of service provider's VM system and can detect the beep as beginning of VM without problem. However for a specific mobile ph...

Hi,I am currently integrating QM8.5.1 with CUCM8.5 and UCCX8.5.There has already an AppUser created on CUCM by UCCX as JTAPI user. Now when I am linking QM with CUCM, I am wondering if I should create a new JTAPI user for QM only, or I should reuse t...

Hi, I am currently trying to setup Unified Mobility in CUCM 7.x and have had the following issue.The whole dialplan follows Cisco's SRND and use E.164 for call routing. The remote destination number is +14162223333. I have no problem connect to this ...