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- About moabbasi
moabbasi
Cisco Employee
CCIE# 22893(Voice and R/S)
Expertise:
Pre-Sales, Virtual Sales, UC, CC, Video/TP, Webex, Cloud UC/CC, HCS
Recent Badges
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Member since
04-01-2006
13
Posts
3
Helpful
1
Solution
Created by
moabbasi
in Contact Center
in Contact Center
10-09-2018
10:30 AM
10-09-2018
10:30 AM
Thanks for confirming me Denise...
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Created by
moabbasi
in Contact Center
in Contact Center
10-08-2018
08:34 PM
10-08-2018
08:34 PM
Hi,
Can someone help "how to configure the IPPA Phone UI Layout customization as per customer needs?"
Customer is asking up to what level layout can be customized when deploying IPPA only agents?
After login in to Finesse Admin page, they can only see option for Desktop Layout and then 'Manage Desktop Layout' section.
They don't see the option for IPPA Layout section specifically.
Customer wants to know where to configure IPPA layouts and what documents they may refer?
Any reference would be appreciated...
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Labels:
Created by
moabbasi
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
11-26-2015
06:28 AM
11-26-2015
06:28 AM
Thanks Girish for confirming this !! Shadab Abbasi VIRTUAL SYSTEMS ENGINEER.SALES Global Virtual Engineering ** edited by moderator - private contact information removed **
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Created by
moabbasi
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
11-25-2015
11:58 AM
11-25-2015
11:58 AM
Hello Jeff, I have a customer query about 11.0.1 release of UCCX. They can see in CCW, however when they go to CCO software download page UCCX 11 folder is missing upgrade .ISO image. How would customer get it? Regards, Shadab
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Created by
moabbasi
in Unified Computing System Discussions
in Unified Computing System Discussions
07-12-2010
01:49 AM
07-12-2010
01:49 AM
Hi ALL, I am also facing this same error and with running code 1.3(1c). I see that its a known caveat: Symptom FSM gets stuck in an Error Configuring the Local Disk Controller state due to various underlying conditions. Those can include but are not limited to the following: • The Local Disks not getting discovered correctly or are "available/presence-Equipped" but not in a Ready state. • Failures that can't be correctly communicated to Cisco UCS Manager can get reported as this type of error. Workaround Remove and insert all of the local disks from the failing server, then re-acknowledge the server. (CSCta45805) Refer: http://cisco.biz/en/US/docs/unified_computing/ucs/release/notes/ucs_22863.html#wp56469
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Created by
moabbasi
in Other Collaboration Subjects
in Other Collaboration Subjects
04-24-2006
12:04 AM
04-24-2006
12:04 AM
By configuring Route-Plan & apply it to the Phone Extn.
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10-08-2018
Hi, Can someone help "how to configure the IPPA Phone UI Layout
customization as per customer needs?...
11-26-2015
Thanks Girish for confirming this !!Shadab AbbasiVIRTUAL SYSTEMS
ENGINEER.SALESGlobal Virtual Engine...
11-25-2015
Hello Jeff,I have a customer query about 11.0.1 release of UCCX. They
can see in CCW, however when t...
Created by
moabbasi
in Collaboration Applications
06-13-2012
06-13-2012
Hi John,Your statement is quite confusing to others. 60x 'L-MP8X-USR-1'
means 60 MP8.5 users have ri...
Created by
moabbasi
in Unified Computing System Discussions
07-12-2010
07-12-2010
Hi ALL,I am also facing this same error and with running code 1.3(1c). I
see that its a known caveat...
Created by
moabbasi
in Other Collaboration Subjects
04-24-2006
04-24-2006
By configuring Route-Plan & apply it to the Phone Extn.
Public Statistics
| Date Registered | 04-01-2006 09:55 PM |
| Date Last Visited | 10-17-2019 12:50 PM |
| Total Messages Posted | 13 |
| Total Helpful Votes Received | 3 |
