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Prassha
‎02-23-2021
Beginner
Ex-TAC engineer (Prassha3-Prashant) With 10+ Years of experience in Cisco IPT + UCCE. Plus Cisco WebEx CC and WebEx Calling experience.
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FirstQuestion
1 Accepted Solution
20 Replies
10 Helpful Vote
10 Replies
1 Helpful Vote
CCP Member
5 Replies
Stats
Member since ‎04-05-2017
45
Posts
25
Helpful
4
Solutions

Re: Configuring a ATA in router Cisco to open a door

Created by in IP Telephony and Phones
12-17-2020
12-17-2020
For Unregistered/register did you check the sccp profile?When ATA is flapping collect debugs sccp fr...

Re: CUBE - New Deployment Issue - Not working DTMF Relay

Created by in IP Telephony and Phones
12-17-2020
12-17-2020
If they are unable to understand SIP signalling other way is to showcase them via PCAP. This is some...

Re: 8841 not booting

Created by in IP Telephony and Phones
10-08-2020
10-08-2020
Hello VC After checking the logs I see the kernel boot is interrupted POST itself not completed thro...

Re: Nodes are not communication after configuring ILS through password authentication

Created by in Unified Communications Infrastructure
10-07-2020
10-07-2020
Renu Make sure all ILS clusters are using the same passwordMake sure FQDN is used for remote cluster...

Re: Cannot login to the finess 12.0

Created by in Contact Center
10-07-2020
10-07-2020
Verify if agent marked as IPCC extension and Appropriate CTI role associated to user

Cisco WebEx Contact Center Operational View

Created by in Hybrid Cloud
07-09-2020
07-09-2020
Hello All I have a question on Cisco WebEx Contact Center. My firm is planning to move on Cisco WebE...

Re: Request to CallFoward to mobile but the DN is link to UCCX

Created by in IP Telephony and Phones
03-26-2020
03-26-2020
Roger has answered your question but I understand this will increase your work. You can simply modif...

Re: Music on Hold stops playing after 15 minutes

Created by in Contact Center
03-26-2020
03-26-2020
If I understand correctly you are talking about queue music when customer is waiting for an agent to...

Re: Cisco 8851 Call History Open and Incoming Call

Created by in IP Telephony and Phones
02-21-2020
02-21-2020
Let me know how many phones are affected?are you experiencing issues with all 8851 IP phones?What is...

Re: Cisco Jabber MUTES all other audio sources while playing chat notification sounds...

Created by in Collaboration Applications
02-21-2020
02-21-2020
1. Try uninstall/reinstall your laptop audio drivers.2. Reinstall Jabber application. Most probably ...

Re: Attendant Console - Call Recording

Created by in Collaboration Applications
02-21-2020
02-21-2020
Call recording option is not available with Attendant console. You have to use a separate server to ...

Re: WebEx Hybrid Calendar

Created by in Webex Administration
02-11-2020
02-11-2020
Hello Team If I understand correctly, you are asking to add two more new domains with separate insta...

Re: Cisco VCS restore backup

Created by in TelePresence and Video Infrastructure
02-11-2020
02-11-2020
Hello Omar There is no need for certificate backup as when you are going to restore the backup it wi...

Re: Locale File on Desk Phones

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
Hello Eki You can use Cisco BAT tool for exporting the device details and that will help you find ou...

Re: How to Check number of Calls goes via PSTN?

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
Hello Abu RTMT does not have any data storage repository for calls, it can provide you real time vie...
Public Statistics
Date Registered ‎04-05-2017 09:50 AM
Date Last Visited ‎02-23-2021 02:23 AM
Total Messages Posted 45
Total Helpful Votes Received 25
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