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Prassha
‎07-29-2020
Beginner
Ex-TAC engineer With 10+ Years of experience in Cisco VOIP.
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1 Accepted Solution
20 Replies
10 Helpful Vote
10 Replies
1 Helpful Vote
CCP Member
5 Replies
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Member since ‎04-05-2017
40
Posts
25
Helpful
2
Solutions

Cisco WebEx Contact Center Operational View

Created by in Hybrid Cloud
07-09-2020
07-09-2020
Hello All I have a question on Cisco WebEx Contact Center. My firm is planning to move on Cisco WebE...

Re: Request to CallFoward to mobile but the DN is link to UCCX

Created by in IP Telephony and Phones
03-26-2020
03-26-2020
Roger has answered your question but I understand this will increase your work. You can simply modif...

Re: Music on Hold stops playing after 15 minutes

Created by in Contact Center
03-26-2020
03-26-2020
If I understand correctly you are talking about queue music when customer is waiting for an agent to...

Re: Cisco 8851 Call History Open and Incoming Call

Created by in IP Telephony and Phones
02-21-2020
02-21-2020
Let me know how many phones are affected?are you experiencing issues with all 8851 IP phones?What is...

Re: Cisco Jabber MUTES all other audio sources while playing chat notification sounds...

Created by in Collaboration Applications
02-21-2020
02-21-2020
1. Try uninstall/reinstall your laptop audio drivers.2. Reinstall Jabber application. Most probably ...

Re: Attendant Console - Call Recording

Created by in Collaboration Applications
02-21-2020
02-21-2020
Call recording option is not available with Attendant console. You have to use a separate server to ...

Re: WebEx Hybrid Calendar

Created by in Webex Administration
02-11-2020
02-11-2020
Hello Team If I understand correctly, you are asking to add two more new domains with separate insta...

Re: Cisco VCS restore backup

Created by in TelePresence and Video Infrastructure
02-11-2020
02-11-2020
Hello Omar There is no need for certificate backup as when you are going to restore the backup it wi...

Re: Locale File on Desk Phones

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
Hello Eki You can use Cisco BAT tool for exporting the device details and that will help you find ou...

Re: How to Check number of Calls goes via PSTN?

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
Hello Abu RTMT does not have any data storage repository for calls, it can provide you real time vie...

Re: CUCM 10.5(2): how to correctly renew an expired "ITLRecovery" certificate?

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
Hello Raziel You can try regenerate the certificate one by one on all cluster node and restart TVS s...

Re: DSP calculator

Created by in IP Telephony and Phones
02-11-2020
02-11-2020
HelloYou can use the below mentioned link and this works well.https://www.cisco.com/c/en/us/applicat...

Re: Fax Line Caller ID not showing DID number

Created by in Unified Communications Infrastructure
09-19-2019
09-19-2019
Hey Chin Can you share the call flow and gateway type? Let me know the router model and IOS version?...

Re: Track multiple Web-Ex account meeting details in Single console

Created by in Unified Communications Infrastructure
09-19-2019
09-19-2019
Hello TharmaKS28556 You can ask your org to use Cisco WebEx Meeting server. This will help you to ea...

Re: CP-8841 Distance limitations from data switch port.

Created by in IP Telephony and Phones
09-19-2019
09-19-2019
Hello daleshew517 You probably need to use power adapter but to answer you primary question distance...
Public Statistics
Date Registered ‎04-05-2017 09:50 AM
Date Last Visited ‎07-29-2020 12:06 AM
Total Messages Posted 40
Total Helpful Votes Received 25
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