gshonting
Beginner
Beginner
Member since ‎03-25-2003
‎08-18-2017

User Statistics

  • 46 Posts
  • 2 Solutions
  • 0 Helpful votes Given
  • 24 Helpful votes Received
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User Activity

I am setting up a fairly complex call Center. I have setup IPCC several times, but this is the largest one I have done. Facts- -We will have about 20 queues with about 40 agents (very few agents per queue).-We will have a menu system 3 levels deep.-...
I am getting HTTP Error [11]! on several of my 7940 phones. I reset them and it does not go away. It happens with services and Corp Dir. Haven't found a bug on cisco.com yet. Using CM 3.3.4.Anyone else experience this??
I have customer that is interested in IPCC, but they use Winterms running off of a terminal server. Anyone know if the Desktop agent is supported in this environment?? Don't really need the media termination options, just basic functionality. I am s...
Community Statistics
Member Since ‎03-25-2003 12:13 PM
Date Last Visited ‎08-18-2017 03:50 AM
Posts 46
Total Helpful Votes Received 24
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