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Hello, I'm looking for the installations files for the Attendant Console client in version 8.6.1.595.I have an account on www.cisco.com/go/ac but on this site i can donwload only the last version (9.X).I have try to find it on Cisco website but i can...
Hi,My customer have recently receive some new 7821 phones. He have unpack them and he have connect them on his CUCM 10.5.1.10000-7.He have configure a number to make some test calls. When we configure a CSS with internal calls rights, we can call oth...
Hello,I try to install the Cisco Unified Enterprise Attendant Console Server but it's don't work.I lauch the "CUEACS_Setup.exe" but after some checks i see the error :I have try some tests like this : http://support.microsoft.com/kb/929991 but the pr...
Hello everybody,I need your help about a 7942 phone. My phone can't update the firmware on my system. So after some tests i make a factory reset on it but now my phone is block. I see a screen with Cisco and nothing else. I see quickly a screen to ma...
Hi,I need your help because i want to restore factory settings on phone 8961. I have try to make the same key sequence that we have on 7960 phones but that's doesn't work.When i press # key i see the mute key is on (the red led is on) but after i don...
Hi Gary, Hi Chris, Thanks for your answer and your help.So you was right it was a CSS issue.The CSS on the device on the other phones authorize the internal calls and the CSS on the line add the right to make external calls. So the customer doesn't h...
Hi Gary, Hi Chris, Thanks for your answer and your help.So you was right it was a CSS issue.The CSS on the device on the other phones authorize the internal calls and the CSS on the line add the right to make external calls. So the customer doesn't h...
Hi Ju Hwan,Be careful the IP changing on CUCM is not a common operation.As you can see on this link : http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/7_0_1/ipchange/ipchg701.html this operation require some precautions before, during and a...
Hi,If you want help can you precise some points :What node on your cluster was unreacheable ?When it was unreacheable did you have try to ping it ? If yes did you have a response of this test or not ?In the same time of this issue do you had another ...
