Please check the below:- 1) If the CSF device has the end user associated with it in line level and ...

Please check if the IP's of all IMP nodes are added to the SIP trunk configuration page in CUCM. Als...

Try logging in the CUAC client console on a different PC with the operators credentials. Also check ...

Please use the below switch to install Jabber from command prompt. msiexec.exe /i CiscoJabberSetup.m...

I apologize for the confusion, after logging in to RTMT, do you select all servers to pull the trace...

The "No Operator" overflow destination can either be a DDI (direct dial in) or a queue (CTI port) cr...

You can either (1) Create this extension manually and assign it an IP phone or (2) If you want these...

Please check the over flow number or the no operator destination for this option. This can be set to...

Please check if the selected server on the server list page is the the one hosting the call processi...

Hi Maheer, Please check the below:- 1) Install the client on the sever and check if you can login wi...

Is this video initiated over softphone to softphone call or over IM?

Hi Tim, The Template device config applies to both CTI RP's and ports. Please make all necessary cha...

Hi Michael, In order to fix this issue, please go to IMP GUI>>Systems>>Service Parameter Configurati...

There is a bug for the exact same behaviour but the status is terminated, ie. development will not w...