I haven't heard of anyone having an issue like this. Perhaps bring it up in the Webex Ambassador Community. https://ambassador.webex.com ... View more

Hello, I have run into the same problem. Did you find a solution? Thank you. Jordan ... View more

Hi Martin, We have had similar issues and some successes. Question, are any of the phones using a Power Cube 4 power adapter or are they using PoE? We are finding that during minor power sags, the phones can get corrupted. One thing we have done is a full factory default on them and they pull the firmware from the server again fixing the problems. For ones with Power Adapters we have put them on AC Line Conditioners like the APC LE600 and problems went away. Also if you are using PoE, best to ensure that there is a high quality UPS on them. The full factory default that re-writes the flash is when you pull the power on the phone and press the key while plugging in the phone. The full instructions are in the 8851 user manual. I recommend you do this as your own risk as the firmware needs to be available on your TFTP server to restore. Please let me know more about your issue and how it goes. Thanks. ... View more

Hello,   The SG300 series switches have a maximum speed of 1 gigabit per port. The SFP modules are listed in this web page. If you want 10 gigabit modules, you will need to go with a compatible SG500 X series switch.   http://www.cisco.com/c/en/us/products/interfaces-modules/small-business-network-accessories/models-comparison.html   Please rate helpful responses.   Thanks Jordan ... View more

Hello Is there a target release date for the CME 11.0 release to support 88xx series IP Phones natively? Thanks. Jordan ... View more

Hi Is it in building cabling between the switches? If so, please have the cable run tested. It may not actually support gigabit. Have you tried connecting a good patch cable between the two switches when they are side by side each other? I have seen this happen were the switches negotiate gigabit but the cable does not support it. Please let us know. Good luck. ... View more

Hello. Did you try the new firmware cisco released? Did it fix the phone reboot due to USB issue?   Please advise the version number so we can ask them for the same version. Thank you. ... View more

Hello The CP-BEKEM module connects to the 8851 via the USB spine connector. I can imagine that anything that is affecting the USB firmware on the 8851 would also cause a reboot with the BEKEM module connected. I too have had the receptionists with BEKEM modules complain about random reboots of their phone. Cisco, any ideas? Thanks. ... View more

Hello, The URL above does not specifically relate to the BE6000S and the 2921 IOS Router it is bundled with. Please advise of actually BE6000S documentation. We received the hardware, followed the Quick Start Guide and went to this URL... No luck.   Thank you, Jordan ... View more

Hello Russ Cisco uses the concept of a running configuration and startup configuration. The running config is stored in RAM and is lost if powered down. This way you can program and test something and if you are locked out of the device due to mistake, you can power cycle the device to go back to the previous configuration. On your Cisco SG200 switch, please go into the web configuration and you should see a flashing "Save" at the top right of your screen. Hit this and then you will be taken to the file copy portion where you will copy the "Running-Config" to the "Startup-Config". This will permanently save your config. If the "Save" is not there, please go under "Admin" on the left and Copy / File section and copy the Running Config to the Startup-Config.   ... View more