We have 7942 Phones and 7841. Coustmer requirement: Three manager assicate with one asstant. I tried to configure on 7942 phones but assistant end user drop list assitant configuration : unable to assign more than one manager. assitant Phone line 1 : assitant number line 2 : proxy line. when tried to assign 2nd manager getting warning : Assitant one line can not be associted more than one manager viceversa. Is it possible to configure 7942 for IPMA three manager with one assitant. I tried to configure SIP 7841 phones but assitant end user and manager end user drop list phone doesnot show ? Is it 7841 phone support IPMA. Could you please IPMA SIP phones supported compability matrix.   ... View more

I Tried to configure IPMA but unable to configure on 7841 Related Links section >  MANAGER  Configuration > Go . MANAGER INFORMATION THERE IS BLANK UNABLE TO SEE DEVICE.   ... View more

Dear Team,   We have configured SIP trunk with Unify But getting 503 service unavailable for outgoing calls.   We made outgoing calls and collected logs and found that CUCM is sending to IP Phones 503 service unavailable.   SIP trunk is in full service.   Checked DNA call is routing Please help us is there any issue with config.   Checked    ... View more

We have configured Cisco 7841 IP Phones and 88XX series IP Phones.   1 We are able to make concall internal numbers IP Phones properly  and call log list numbers. 2 Not able to make concall on external numbers by inputing manual numbers: When we try to manually dial second number to make  conference call  on external mobile or STD number  from IP Phones at that time IP Phone is not allowing to type more than two digits to dial. ( 9 is access code and other mobile number 1st digit)   3 Able to make concall on external numbers using call logs list: When we are making conference call on any external mobile or STD number   4 Able to make one to one external calls.     calling number: 4503 called number: 9082762123 second number: 9095762028 ( but able to dial access code number 9 and after that one digit - not allowing dial more didit)   ... View more

I am facing an issue for login in CUCM PUB OS Admin on CLI, while logging in as I am giving the username and password, it shutdown the putty. I am able to login CUCM PUB OS admin GUI. Able to login CUCM sub using CLI and GUI.   I have CUCM 11.5 version and not able to login using CLI. Can u please help me to resolve this issue.     ... View more

We need to configure Jabber for windows only chating ( IM and P) . We do not have licence.   Can u please share the steps for jabber without licence for chating only.   1 is it possible to configure jabber for IMP (chating only)- without licence.   2 can u please share the steps for jabber config on cucm for chat only.   3 Need to create CSF profile for cisco jabber chat only? ... View more

We have planned to Migrataion MCS cucm version 8.6 to  11.5 on UCS. Please help me to step by step procedure to migratation.   1 Is it direct migration available 8.6.2 to 11.5. If no then how to do migration.  2 what cop files we need to migration.  3 what is the steps to migrate.   Thanks ... View more

Upgrade from 9.1.2 to 11.0 for CUCM, IM and P Hi everyone,   I have to upgrade Unified communications system CUCM, IMand P from 9.1.2 to 11.0 I would like to know the step by step procedure to upgrade, I have all the licenses. Please help me to step by step procedure.     Now I need to know the upgrade procedure, ".iso" and "cop" files I need.   thank you in advanced ... View more