Running CUCM version 15.x. Trying to block anonymous calls on a shared line by checking the radio button under Line Configuration in CUCM Admin GUI. It works in all scenarios (single line or shared line) except for one shared line configured for a gr...

My jabber persistent rooms get deleted when the IM&P node the room is created in is restarted. More specifically, If user A is in the IM&P Pub and rooms are created in both Pub and Sub, then in the event Pub is restarted, all rooms are retained. Howe...

I am running into a strange issues from last week. Calls from carriers other than Verizon has no issues. It is only when someone using Verizon cell phones calls in, called party which is a Cisco phone can hear the caller but not the other way around ...

We are having issues with Jabber calls over VPN. MRA to MRA calls has no issues but if i call from Jabber from my VPN laptop to another user's Jabber who is also using VPN, there is no audio and calls appear in the cube router. I can see a multiple i...

I am trying to understand the implications of using MRA phones from remote location and make 911 calls. Obviously there is no way to send the correct location information of the caller to PSAP when using desk phone. I know there are tools available t...